Why outsourcing a Digital Transformation Office (DTO)?
● Digital Business Transformation requires a multi-disciplinary approach by nature: processes, people, organization, data and technologies
● Transformation is a continuous challenge, rather than a single project.
● Most companies don’t have an internal organization, disciplines and methodology to promote, design and support the deployment of the transformation
Why gA for outsourcing Digital Transformation Office service?
● Digital Transformation Office service was conceived to support transformation programs/ projects and a continuous portfolio of major and minor transformation initiatives
gA’s DTO combines multiple transformation disciplines in an integrated organization, framework and methodology including:
● Process Performance Management: process innovation and continuous improvements
● Organizational Change Management: organization alignment, communication, training, stakeholder management, Change Agent programs, knowledge management
● Technology Architecture: Application, Middleware and Platforms Models – Integration
● PMO (Agile + Program Management Office for complex transformation programs)
● Customer experience journey design
● Enterprise Architects: the bridge within business and cross areas, project teams and IT
● Value management: from planned to achieved business results
● DTO may be partially or totally outsourced and interacts with internal areas as:
- Process Management Office
- Human Capital
- Internal Audit
- Security & Compliance