Telecommunications and Media

Telecomunicaciones-a

VISION AND PERSPECTIVES

Telcos & Media companies face the challenge to win digital client´s loyalty, balancing Service Excellence, Technology Investment Efficiency and Operational Effectiveness.

Diffuse borders between different businesses, in a Multiplay Era, open up a flow of opportunities related New Business Models and present innovative options of Alliances and Mergers & Acquisitions.

Processes continuous transformation, aligned with companies’ value strategy and supported by applications and technology, can increase their market competitiveness and sustainability.

OUR INDUSTRY SERVICE OFFERING

Through our experience with Digital Business Transformation projects, combined with process development, design and management methods, gA develops complementary applications and integration tools, which are essential in such a complex environment as Telco & Media industries are facing.

 gA can help you with your companies most challenging issues, such as:

  • Unique regional process model creation
  • Back office, Logistics, Customer Facing & Billing, and Provisioning Processes Definition & Set Up
  • Investment Planning Processes
  • Distributed Assets Control
  • Omnichannel Client Support and Contact
  • Application Integration Hub
  • Regulatory Compliance throughout Latin America
  • Human Talent Management
  • Clients & Products Cost to Serve
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